The Virtual Receptionist will attend to calls received after office hours and even on public holidays. Very useful for companies where customer service is of utmost importance. The system can handle 4 incoming calls concurrently. It’s like having 4 receptionists working for your organisation.
It is compatible with most PABX system.
1. Convenient for all
The advance voice-activated system will impress your callers, every time. Callers just need to say the name of the person in your company they wish to speak to and our Virtual Receptionist will connect them to the right person.
2. Never miss the important calls
If the extension requested is busy or the person is not at office, the Virtual Receptionist will forward the call to his or her mobile phone.
3. Doing more work with less people
The Virtual Receptionist will attend to calls received after office hours and even on public holidays. Very useful for companies where customer service is of utmost importance. The system can handle 4 incoming calls concurrently.
You’ll be pleasantly surprised to learn that it is economical to maintain the system. In case if you already have a human receptionist, perhaps it’s time to upgrade her to be assigned for other tasks where human skills and judgement are much required.
Please download the product brochure here:
NuSuara Virtual Receptionist is designed to seamlessly plug into your current existing telephone and data network infrastructure. It comes with many useful features that aim to ease your workload by automation:
- Voice-activated Call Transfers
Say names or department names, and be connected to the right person. Works for internal calls as well.
- Refined Speech Recognition
Convenient and natural speech interface that is intuitive and easy to use.
- Call Waiting Music or Commercials
Plays music, advertisements or infomercials while caller waits.
Existing phone extensions need not be changed. Callers can still use keypads to enter extension numbers.
- Voice Messages via E-mail
Voicemails are delivered using email, and wait for you in your inbox. Forward, file and retrieve voicemails conveniently.
Handles at least 4 calls at the same time. It’s like having many personal receptionists who work day and night.
Say “Shida”, “Nur Hashida”, or “Sales” and still reach the same person.
Supports Bahasa Malaysia, English, Mandarin, Cantonese, and more.
Use your web browser to monitor usage. Change staff details with a few clicks of your mouse.
Plays different greeting prompts by schedule; customisable for office-hours, public holidays, etc.