Founded in 2002, NuSuara Technologies is an MSC premier status company involved in the business of communications focusing on speech technologies and broadband connectivity.
Backed by MAVCAP (Malaysia Venture Capital) and managed by a group of capable professionals, NuSuara has developed a wide range of speech solutions that include:
- IVR (interactive voice response)
- ASR (automatic speech recognition)
- VR (Virtual Receptionist)
- TTS (text-to-speech)
- Help Desk solutions
- Virtual Office Portal
These products promote business and organisation’s efficiency and are now supporting organisations such as Malaysia Airports, KLCC, Putrajaya Holdings, Gas Malaysia, SoHo Suite, Kao Malaysia, Unilever, Heidelberg and many others.
We develop these technologies with focus on Asian languages to cater for Asian speaking styles. Our software supports 6 languages, namely Malay, English (Malaysia/Singapore), English (US), Cantonese, Mandarin, and Thai. We are the world’s only provider of comprehensive Malay and Thai speech solutions.
NuSuara works closely with system integrators and service providers, offering innovative tools for application building and customisation, call center integration, as well as attractive licensing arrangements. In addition, NuSuara collaborates with OEM partners to design and produce innovative consumer products with instinctive human-machine interfaces.
In 2009, NuSuara expanded its business into broadband connectivity. We work is close association with Celcom in designing, building and now managing Community Broadband Centres (CBC) in the various parts of rural Malaysia. The CBC programme is the Government’s effort to increase internet penetration in Malaysia to narrow the digital divide among the population. We now manage 37 sites in the rural areas of Peninsula Malaysia, Sabah and Sarawak. Each site has:
- The latest equipment and fast broadband connection
- In-house developed softwares to managed the operations
- Two local graduates to manage each site
- Internet-related training and development programmes for the local community